If anyone thinks that is reasonable and productive to work directly through Dropbox website because your business is "unlucky" to have more than 300k files on the account, good luck with that suggestion and workflow! It certainly came from someone who has never worked that way. Note: Btw, selective sync isn't a solution for those (like us) who need to access all files directly through the workstations. We had to test and find solutions ourselves over the last three weeks with several hours wasted, which significantly affected our daily work and production. The solution is to install a previous version or wait for the next version (which was our case).Īnother thing we learned from this situation is that Dropbox Business support has a lot to improve. These problems usually happen after recent updates and many times it doesn't happen to everyone with the latest version. Three weeks later and after several attempts, the resolution of the sync problem happened after the latest update (v1).Īs initially said, this problem wasn't related with the number of files (below 300k) as we have more than 1 million files since day one and Dropbox has always worked fine. Those who are using the older version with macOS Monterey 12.3 will no longer be able to access online-only files when using third-party apps.
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